How to Manage Product reviews and ratings in Magento


By default, Magento store allows visitors to leave their reviews and rating for the products they viewed. This function helps you to control the services and products’ quality as well as managing to have service adjustments to ensure better customers’ experiences. Sometimes, you, however, do not want to show negative reviews on the store as it will have bad influences on sales.

Related tutorial:

This Magento tutorial for beginners will show you how to manage the reviews and ratings, enable or disable reviews and rating in Magento store.

1. Login to the backend of your Magento store.

2. From the Admin dashboard, navigate to Catalog > Reviews and Ratings > Customer Reviews > All Reviews.

reviews and rating setting

3. In the All Reviews section, click the Add New Review orange button in the upper right corner.

Add New Review

4. Here, you can see all the list of reviews, you can click on one review and edit it or change the Status to approve the review.

change review Status

Click Save Review to continue.

5. In order to add Customer Ratings, from the Admin dashboard, navigate to Catalog > Reviews and Ratings > Manage Ratings.

Manage Ratings

6. Click the Add New Ratings orange button in the upper right corner;

Add New Ratings

7. In the New Rating section, enter the new rating name and select the store that ratings are available.

select store view

Click Save Rating button to finish.

8. In order to stop the review function in your store, from the Admin dashboard, navigate to System > Configuration.

disable review 1

9. From the Catalog menu in the left-side panel, open the Product Reviews section.

disable review 2

  • In the section of Allow Guests to Write Reviews, select No to disable the review function.
  • Click Save Config. to finish.

That comes to the end of the tutorial. If you have any further questions on this topic, please comment below to let us know.

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About Author

Daniel is a Magento developer with 5 years of experience with customizing Magento extensions, Magento templates. He's main author at Magento explorer

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